Shipping Information
Delivery Options
We offer a range of shipping methods to suit your needs:
- Ground Shipping: $5.00 – Estimated delivery within 7–8 business days (subject to customs clearance).
- Standard Shipping: $15.00 – Estimated delivery within 4–6 business days (subject to customs clearance).
- Express Shipping: $25.00 – Estimated delivery within 2–4 business days (subject to customs clearance).
Please note: Delivery times are estimates and may vary based on customs processing.
Import Taxes and Duties
All prices on our website are inclusive of applicable duties and taxes, ensuring no unexpected charges at checkout.
Shipping Restrictions
- PO Box Addresses: We do not ship to PO Box addresses as a signature is required upon delivery.
- Customs Clearance: For international shipments, customs clearance procedures may cause delays. Please be aware that any additional customs fees or import taxes imposed by the destination country are the responsibility of the recipient.
Returns Policy
We hope you are delighted with your purchase. If for any reason you are not completely satisfied, we offer a straightforward returns process:
- Return Period: Items must be returned within 28 days of receipt.
- Condition: Returned items should be in new, unused, and unwashed condition, with all original tags and packaging intact.
- Return Process: Please use our online returns portal to initiate the return. Ensure the completed return form is included in your parcel.
Please note: The original shipping fees are non-refundable, and certain items may be non-returnable due to hygiene reasons.